New rules came into place on 25 May 2018 which affect the way companies hold and use personal data. The new General Data Protection Regulation (GDPR) will give you more rights and protection.
At Lamberhurst Engineering, we use a SAGE password secure programme to store customer information, such as contact name, phone number, address, and email address along with payment and product history.
We require your consent to hold any of the above information. You are entitled to request to view, amend or delete any information held.
The information we hold about you and/or your company allows us to keep up-to-date records for warranty registration and processing, service history, machinery delivery/collection locations together with order and payment processing. We only share your data with product manufacturers in order to register a purchased product on your behalf for warranty. We will never share your data with third party companies other than for legitimate reasons. For example, a courier needing contact details for delivery.
If you are happy for us to hold your details, you do not need to do anything, but should you require us to delete or amend your details, please email Stella Fuller, Company Secretary on firstname.lastname@example.org or call 01892 890 364.